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Admitting and Online Pre-Registration

Before you are admitted to St. Mary's Medical Center or receive outpatient services at the hospital, you will need to complete the registration process.

Inpatient Admissions

If you are being admitted to the hospital, please come to the Admitting Department on the Lobby Level. Once you've completed the registration process, you will be escorted to your hospital room.

What to Bring:

  • Your insurance card
  • Orders or forms from your doctor
  • If you have completed an advanced health care directive form, please bring a copy with you to Admitting.


Monday through Friday 6:30 a.m. to 5 p.m. After business hours, and on weekends and holidays, please go to the Emergency Room Admitting Area on Level A.

Outpatient Services Registration

Monday through Friday 7:30 a.m. to 6 p.m.

If you are receiving medical services as an outpatient, go to the Outpatient Registration Area on Level A (one floor below the Lobby Level). Once you register, you will be directed to the appropriate department to receive the medical services or testing your doctor ordered.

If you are receiving radiology services, you can go directly to the Radiology Department to register. You do not have to visit the Outpatient Registration Area on Level A.

What to Bring:

  • A copy of your doctor's orders or lab slip
  • Your insurance card

Register over the Phone

For added convenience, you can complete the registration process over the phone for all outpatient services except laboratory services. Call (415) 750-5705 to register. Please have your insurance card with you when you call.

Pre-Register Online

Click here to enter pre-registration form

Outpatient surgery

To register for outpatient surgery, go directly to the Surgical Unit on 3-East between 8:30 a.m. and 5:00 p.m. Monday through Friday. You can complete this process up to two weeks before your scheduled surgery. No appointment is necessary, but it is highly recommended. Please bring your insurance card and any forms or orders from your doctor's office.

During your pre-admission appointment, you will meet with the Surgical Nurse Facilitator who will review your health history and give you detailed instructions for the day of your surgery and answer any questions you might have. If you need any lab, X-ray or EKG tests, these can be done during your visit.

If you are unable to pre-register in advance, the Nurse Facilitator will call you one to three days before your surgery to advise you about pre-surgery instructions. You will also be connected to the Admitting Department to complete the registration process.

The Admitting Office can be reached at (415) 750-5705.



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© 2014 Dignity Health

St. Mary's Medical Center San Francisco
450 Stanyan St
San Francisco, CA 94117
(415) 668-1000